CUSTOMER SUPPORT
We have established four levels of support desks, for handling your complaints and queries. Your query will be respond within 5 working days. For any queries, assistance, complaints or feedback, you can always contact us at below mentioned number/addresses:
Level – 1
Write to Customer Support team
E-mail us at : care@ payworldmoney.com
Call us at : 022-6908-4510
SMS : 'PW Money' at '+91-9115858877'
Level – 2
In case your problem is not resolved within 5 working days of logging the complaint or
you are not satisfied with the response/resolution at level - 1, our team is happy to
resolve your complaint. You can write to us at below mentioned e-mail address, and
your complaint will be responded within 3-5 working days:
E-mail : grievance@ payworldmoney.com
Address :
Nimai Tower, 412-415 6th Floor,
Udyog Vihar, Phase-IV Gurgaon, Haryana-122015.
Level – 3
If you are not satisfied with resolution at level-2, you can Contact to Nodal Officer of
the company
Mr. Praveen Kumar Dhabhai
Phone no.: 022-6908-4510
Email ID: nodal.officer@payworldmoney.com
Nodal Officer
Nimai Tower, 412-415 6th Floor,
Udyog Vihar, Phase-IV Gurgaon, Haryana-120015.
Level – 4