CUSTOMER SUPPORT

We have established Three levels of support desks, for handling your complaints and queries. Your query will be respond within 5 working days. For any queries, assistance, complaints or feedback, you can always contact us at below mentioned number/addresses:
Level – 1
Write to Customer Support team
E-mail us at : care@payworldmoney.com
Call us at : 0124-6908877
SMS : “PW Money” at 9115858877
Level – 2
In case your problem is not resolved within 5 working days of logging the complaint or you are not satisfied with the response/resolution at level - 1, our team is happy to resolve your complaint. You can write to us at below mentioned e-mail address, and your complaint will be responded within 3-5 working days:
E-mail : grievance@payworldmoney.com
Registered and Corporate Office Address :
Sugal and Damani,
Building No : 138, Udyog Vihar Phase - 1,
Gurgaon - 122 001
Level – 3
If you are not satisfied with resolution at level-2, you can Contact to Nodal Officer of the company
Mr. Praveen Kumar Dhabhai
Phone no.: 0124-6908877
Email ID: nodal.officer@payworldmoney.com
Address :
Nodal Officer
Smart Payment Solutions Private Limited
Building No : 138, 4th Floor, Udyog Vihar Phase - 1,
Gurgaon - 122 001