What is Smart Paisa card ?
Smart Paisa Card is a semi-closed prepaid payment card, with the help of which you can make payments for all your bills like electricity, telephone, mobile, pay DTH subscriptions, book tickets, do online shopping and much more.

What is the cost of Smart Paisa card &  charges for Cash-in ?
Smart Paisa card is free of cost & do not charge anything for Cash-in.

What are the benefits I can get with Smart Paisa Card ?
Full value of your Money - The card comes with complete value of what your money, which empowers you to make payments for various online services with convenience and ease.
Payment without queues - The card helps you to pay your essential bills, anytime, anywhere without standing in any queue.
Safe and convenient - It is completely safe and convenient, and you can make online payments using simple process.
Denominations Available – Smart Paisa card is available in various denominations starting from rs.1000 to Rs.10000. It is easy to reload, and helps you to control and monitor your expenses.

What are the various denominations of the Smart Paisa card that I can purchase ?
Smart Paisa Cards are available in Rs. 1000, Rs. 2000, Rs.3000, Rs. 5000 and Rs. 10000 denominations.

How to activate Smart Paisa Card ?
Scratch the masked are on the reverse of the card to Reveal Password. Simple enter your 16 digit card number and password, along with the mandatory details as required to activate your Smart Paisa card.

How do I use the Smart Paisa card ?
Log on to the website from available list of merchants, on which Smart Paisa card is active. Simply select Smart Paisa as payment option, and fill in your 16 digit card number and your password to complete the transaction.

What is Account number ?
Account number is a 16 digit number which is mentioned on the face of the Smart Paisa card. It is used for a payment’s authentication. Do not disclose your account number to anyone, keep it safe and secured.

What is the Password ?
Just scratch the masked area at the Back side of the card to reveal password. Do not disclose your password to anyone. For personalized password, just log in with your card Account number and password, wherein you can change your password anytime, as per your convenience.

What is card Serial Number ?
Serial number is a “Numeric code”, written at the back of Smart Paisa card. This number can be used for all communication with Smart Payment Solutions Pvt Ltd. When you communicate with our customer care executive, or through mails, you can check payment details, etc with this number.

How can I purchase the card ?
Cards can be purchased from any 40,000 authorized Payworld retail touch point present pan India. Kindly call our customer care number 0124-3847777 to know your nearest outlet.

How do it reload the card ?
Cards can be reloaded from any 40,000 authorized Payworld retail touch point present pan India. Kindly call our customer care number 0124-3847777 to know your nearest outlet.

What Smart Paisa card can do ?
This card can be used for following application:
Electricity bills
Railway Ticket Booking (Coming Soon)
Air Ticket Booking (Coming Soon)
Bus ticket booking
Telephone Bills
Mobile Phone Bills
Mobile Recharge
General Insurance
Cable/DTH Subscriptions
Online shopping
Movie Tickets booking(Coming soon)
Money Transfer (Coming Soon)

What is the validity of the Smart Paisa Card ?
Your Smart Paisa Card is valid for 24 months from the time of its activation.
When you logon to www.mypaycash.com, you can check your card validity by looging in with your card details.

What is the maximum value that I can reload to the card ?
You can reload to the maximum value of the denomination of the card.

How can I check the balance/usage/validity of my card ?
You can log on to www.mypaycash.com, click on login, put your account no. and password. After logging in, you can check anytime your card usage on various services, along with balance available in the card and its validity.

How can I upgrade the denomination of the card ?
Upgrading the denomination of the Smart Paisa card means the increasing the maximum value that can be reloaded on the card. Just mail to us at support@mypaycash.com with your personal details and KYC documents(to confirm the authenticity or request), along with the request of upgrading the card denomination.

What is KYC ?
KYC is Know your customer (KYC) is the due diligence that Smart Payment must perform to identify their clients and ascertain relevant information pertinent to doing financial business with them.

What all documents are required for completing KYC of the card?
The documentation required are:
Identity proof
Residential address
Passport size photograph
Valid Phone number to map the issued card with same number.

What are the benefits of completing KYC of my Smart Paisa card?
After completing the KYC requirements, card can be use for all the services apart from utility services such as: recharge, insurance premium, reservation, movie ticketing , online shopping etc.