Smart Paisa::Making Life Simple

This policy describes the ways we collect, store, use and protect your personal information. You accept this Privacy Policy when you sign up for or use our card issued by us. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website.

How we collect information about you

When you visit the Smart Paisa website, we collect information sent to us by your computer, mobile phone or other access device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.

We may collect the following types of information on our website, at the time of registration/uploading KYC details, etc.

Contact information - your name, address, phone, email, and other similar information.

Before permitting you to use the Smart Paisa card, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you use the Smart Paisa Services, we collect information about your transactions and your other activities on our website or when using the Smart Paisa Services and we may collect information about your computer or other access device for fraud prevention purposes.

You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Smart Paisa Card and authorizing Smart Paisa to have access to this information, you agree that Smart Paisa may collect, store and use this information in accordance with this Privacy Policy.

In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website, application or the Smart Paisa Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Smart Paisa Services.

Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team or results when you respond to a survey and from interactions with members of the eBay Inc. corporate family, and from other companies.

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers and we protect it by maintaining physical, electronic and procedural safeguards in compliance. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

provide the Smart Paisa Services and customer support your request;

process transactions and send notices about your transactions;

resolve disputes, collect fees, and troubleshoot problems;

prevent potentially prohibited or illegal activities, and enforce our User Agreement;

customize, measure, and improve the Smart Paisa Services and the content and layout of our website and applications;

deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;

compare information for accuracy and verify it with third parties.

How we share personal information with other parties

We may share your personal information with:

Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Law enforcement, government officials, or other third parties when

we are compelled to do so by a court order or similar legal procedure

we need to do so to comply with law

we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.

Other third parties with your consent or direction to do so.

Smart Paisa will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.